DELIVERY AND REFUND TERMS

Delivery

Reservations and service purchases made via www.evrekaparadise.com are deemed completed electronically following the receipt of payment confirmation.

Reservation information regarding the purchased service can be viewed through the system after payment and is sent to the user via registered communication channels. No physical delivery is performed.

It is the user's responsibility to ensure that the contact information declared during reservation is accurate and complete. The business is not responsible for disruptions that may occur due to incorrect or missing information.

Refund and Cancellation

Reservation cancellation and refund processes are evaluated according to the type of service purchased and the cancellation conditions specified during the reservation.

The user must submit their cancellation request in writing before the reservation date. Following the approval of the cancellation request, in cases complying with the refund terms, the payment amount is refunded using the original payment method.

No refunds are made in cases where the service has been performed or the reservation date has passed.

For payments made by credit card, the time for the refund amount to reflect on the account may vary depending on the bank.